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What’s the IT Department to do when leadership teams want centralized processes to mitigate risks and optimize costs, but employees don’t want to use an inflexible system that forces them all to work the same way?

Laserfiche Rio is the answer. By combining comprehensive ECM functionality with powerful business process management (BPM), security and auditing tools, Laserfiche Rio provides a solid enterprise content management (ECM) infrastructure that:

  • Manages your content.
  • Integrates with your existing IT portfolio.
  • Supports intelligent decision-making, enterprise-wide.
  • Grants the IT Department central control over standards, security and auditing.
  • Gives individual departments flexibility to customize their filing structures, views and workflows.

Who needs Laserfiche Rio?

Large organizations with more than 100 users.

What’s Available?

  • A licensing server to produce system licenses.
  • Unlimited Laserfiche content servers.
  • A fully functional, true thin client interface.
  • The Laserfiche Workflow system.
  • A built in auditing solution for security and compliance.
  • DoD 5015.2-certified records management.
  • Production-level document capture and processing.
  • Read-only public Web portals with unlimited public licensing.
  • An SDK that includes COM, .NET and Java libraries.

Laserfiche Rio Advantage

Laserfiche Rio gives your organization central control over its information infrastructure, while also offering individual business units flexible content and business process management.

With its agile ECM framework and philosophy, Laserfiche Rio is designed to give your organization central control over its information infrastructure, including standards, security and auditing, while also offering individual departments, offices and business units local flexibility over content and business process management. This unique design creates value by providing a single system that meets the needs of all departments while improving compliance by implementing a central point of control over enterprise information assets.

“Laserfiche provides an ECM standard that handles automated, repeatable processes in every department, while still giving each the flexibility it needs. And it helps my staff work more efficiently, because I establish central rules that are then administered by individual department heads.”

- Caren Skipworth / IT Director / Collin County, TX

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What our customers are saying:

“Laserfiche Rio gives us the flexibility to manage our ECM infrastructure without having to continually go back, repurchase different licensing and add different modules. That’s really important.”


— Willa Zandy
IT Director
ECOM


Read the case study »


Laserfiche Rio Licensing & Pricing

A Flexible Approach to Enterprise Deployment

With bundled functionality, unlimited content servers and its own licensing server, the system provides you with unmatched deployment flexibility.

With a fundamental design structure engineered to meet the needs of the IT Department, Laserfiche Rio is designed to be easy to purchase, easy to deploy, easy to support and easy to extend. Not only can organizations configure their own workflows, customize templates or write their own applications without hiring expensive consultants, but Laserfiche Rio is also flexible enough for department heads to easily customize and manage their own systems without any assistance from the IT department.

“What ‘high impact’ looks like is different in each department. We needed ECM that would meet the needs of the entire organization, as well as the specialized requirements of individual departments. Standardization on Laserfiche is vital to the long-term success of the whole organization.”

- Brandon Jackson / CIO / Gaston County, NC

  • Bundled functionality gives every department access to the tools they need.
  • The licensing model allows for the deployment of unlimited servers and repositories.
  • Leverage existing administration platforms — including Microsoft skillsets — for a lower total cost of ownership.
  • Named user licenses with significant volume discounts make it easy to determine licensing needs.
  • Active clusters and offsite mirrors can be stood up for high availability and disaster recovery.
  • Test and development systems can be deployed.
  • Data can be segregated to meet compliance regulations.
  • Different business units can have completely separate systems.
  • Scale easily from one hundred to hundreds of thousands of users. Named user licenses with significant volume discounts simplify the procurement process, eliminating long requisitions and making budgeting for an enterprise deployment much easier.
  • Integrate with your existing IT portfolio. As an open platform, Laserfiche Rio facilitates and encourages integration with line-of-business and legacy applications to solve transactional document problems and provide a rapid ROI.
  • Extend local flexibility. No ECM system will offer centralized control over content if it isn’t used. Laserfiche Rio is designed to provide centralization and standardization without compromising the flexibility and customization of information delivery required for defined business applications.
  • Configure, don’t customize. Configuration of Laserfiche Rio’s standardized solutions leverage existing administration platforms—including Microsoft skillsets—and offer a lower total cost of ownership.
  • Maintain control over your ECM environment. Support for virtualization, mirroring, test, development and other environments without the need to purchase additional software licenses puts you in complete control of system topology, high availability and recovery.
  • Grow with your organization. Because needs change, Laserfiche Rio maintains flexibility to reconfigure system attributes even after release to production—using the same intuitive tools used for initial setup.

Agile Infrastructure

The Infrastructure Underpinning Your Connected Framework

Every department and business unit has its own unique needs. Some are looking for simple search-and-retrieval, some need to access information through primary business applications such as geographic information system (GIS) or customer relationship management (CRM), and some want to enable the automation of repeatable processes such as case management, contract management, AP processing and more.


Although there are benefits associated with departmental installations of ECM, the enterprise—and the IT Department—benefits most from implementing an agile ECM infrastructure that can quickly and easily be configured to meet multiple departments’ needs.


Laserfiche Rio’s agile ECM ecosystem offers:


  • Quick and easy deployment.
  • Straightforward and adaptable administration.
  • Central control over standards, security and auditing.
  • The flexibility and adaptability necessary to meet the needs of many different departments.
  • Smarter Outcomes
  • Publication
    and Distribution
    Enterprise
    Risk Management
    ROI for
    Repeatable Processes
    Enterprise
    Information Portal
    Personalized Interfaces Value Creation
  • Valuable Capabilities
  • Transparent Records Management Business Process Management
    Enterprise Classification Document Capture and ETL Auditing
    Enterprise Search and Retrieval Information Life Cycle Management
  • Agile Framework
  • Single Point of Control

    By serving as the universal repository for all organizational content (including paper forms, audio/video files, e-mail, etc.), Laserfiche Rio provides a single point of control for complete life cycle management.

    Integrative Middleware

    By acting as integrative middleware that links into legacy systems and line-of-business applications such as GIS, CRM, ERP and more, Laserfiche Rio allows users to access information in the manner and environment in which they are most comfortable.

    Enable Shared Services

    By enabling shared services, Laserfiche Rio eliminates data silos and automates cross-functional activities, accelerating collaboration and data processing enterprise-wide.

Leveraging Existing Technologies

The Best Choice for Microsoft-Driven Organizations

Laserfiche has always built on Microsoft technologies to support close integration with industry-standard platforms. Laserfiche Rio takes this tradition to a new level, featuring even more transparent integration with Windows, Office and SharePoint, so your organization can more easily leverage existing investments in Microsoft technology and staff skillsets.

“Given Laserfiche’s experience and dedication to the Microsoft suite of technology, we saw that it delivers a complete offering to customers seeking an integrated content management and SharePoint solution.”

- Jerry Carnley / Chief Information Officer / Spindletop Mental Health Mental Retardation Center

  • Web: Administer your Laserfiche Servers and repositories through a Web-based Administration Console that can be accessed from anywhere.

    MMC: Manage your ECM repositories through a Laserfiche Administration Manager snap-in for Microsoft Management Console (MMC).

    Event Tracing: Troubleshoot with Event Tracing for Windows (ETW), supplemented by HTTP logging and real-time “console mode.”

    Windows Event Log: Monitor system health with an errors and warnings reporting system integrated with the Windows Event Log and the Laserfiche Web Administration Console.

    WMI: Automate administrative tasks with Windows PowerShell through Laserfiche Windows Management Instrumentation (WMI) or .NET interface.

    Laserfiche PowerShell Provider: Implement cmdlets and a navigation provider for managing Laserfiche ECM servers.

  • DoD 5015.2-certified Records Management: Simplify the management of content created through SharePoint 2010 with transparent records management that automates business processes including records classification and filing.

    Laserfiche Web Part for SharePoint: Provide personalized, authenticated access to stored content from SharePoint pages. Directly scan or upload content into the secure ECM repository from SharePoint.

    Laserfiche Records Center Service: Minimize the content stored in SharePoint and move it into a centralized Laserfiche ECM repository.

    SharePoint Search Handler for Laserfiche: Provide Federated search across content stored in both Laserfiche and SharePoint from SharePoint pages.

    Laserfiche Workflow Activities for SharePoint: Support custom Workflow activities, including SharePoint-specific activities.

  • Microsoft Office: Send documents directly to the ECM repository from Office applications.

    Microsoft Outlook E-mail: Archive e-mail from Outlook and automatically extract message properties as metadata.

    Web Folders: Expose the ECM folder structure through Windows Explorer for simple drag-and-drop and browsing.

    WebDAV: Access documents stored in the ECM repository through Web Folders and other WebDAV extensions.

  • Workflow Designer: Create workflows by simply mapping your business processes.

    Built-in Activities: Use built-in activities to build workflows quickly.

    Extensible Rules: Create custom VB.NET and C# scripts using a built-in editor or design your own activities.

    Windows Workflow Foundation (WF): Integrate primary applications into ECM workflows using the Windows Workflow Foundation and the .NET framework. Export ECM workflows as WF workflow definitions, use Visual Studio .NET to incorporate them into your own WF workflows.

  • Single Sign-On: Authenticate with a Windows domain account in Active Directory.

    Permission Inheritance: Configure access through group membership, and allow users to inherit security settings from the groups they belong to.

    Access Control Lists: Secure documents through access control lists, security tags and privileges.

    Role-Based Authorization: Use granular permissions to grant access based on a user’s role.

    Privilege Delegation: Delegate security to more than one user with individual permissions.

    Secure Deletions: Secure deletions with DoD 5022.22 M–compatible deletion protocols.

    Secure Recycle Bin: Documents in recycle bin have original security fully intact. Administrators can control which users are allowed to permanently purge items from the recycle bin.

    Secure Communication: Support for SSL for secure communication.

    Auditing: Fully audit all system events.

    Reporting: Generate Web-based audit reports, available as tables or charts.

    SQL Reporting Compatibility: Generate audit reports with Microsoft SQL Server Reporting Services.

  • Code Library: Jump-start custom integrations from working examples, with complete code samples, which can be used out-of-the-box or extended.

    Uniquely Addressable Documents: Access any Laserfiche document with a unique URL or entry ID.

    Extensible Web Interfaces: Customize Web interfaces built on ASP.NET.

    NET Toolkit: Create custom Laserfiche integrations with .NET assemblies that run natively on both 32-bit and 64-bit machines.

Laserfiche Support & Training

The Laserfiche Software Assurance Plan (LSAP) provides your organization with enhancements as soon as they are released, along with the technical support and detailed technical material that preserves and extends the value of your Laserfiche investment. It ensures that you have every resource you need to meet technical challenges and expand your Laserfiche infrastructure, including:

  • Rapid-response technical support. Your Laserfiche reseller will promptly troubleshoot and resolve any issues that arise—before they impact operations or affect staff productivity.
  • Online support resources. Your staff receives access to the Laserfiche Support Site, where they'll find the detailed technical information that helps them optimize system performance and maximize uptime, as well as integrate your document repository with your organization's other line-of-business applications.
  • The latest hotfixes, updates and patches. These critical items ensure that your Laserfiche system continues to operate at peak efficiency.
  • New releases. You'll make sure your system stays current, as new releases of your licensed products are included at no additional charge.
  • An easy path to growth. We're committed to continuously improving and expanding the Laserfiche product suite. And as we do, you can credit 100% of the purchase price of your current Laserfiche software toward any new product line purchases.